Refund & Cancellation Policy

1. Introduction

This Refund Policy applies to payments made on Kashi Property for agent membership and access to our digital real estate listing platform.

2. Nature of Service

Kashi Property is a mediator platform. Payments collected are strictly for providing digital access to agent features such as posting and managing property listings.

We do not sell properties, do not guarantee leads or transactions, and do not participate in property negotiations.

3. Refund Eligibility

Refunds are allowed only in the following cases:

• Payment was successful but membership access was not activated
• Duplicate payment due to technical error
• Unauthorized transaction (subject to verification)

Membership fees are non-refundable once platform access is activated.

4. Cancellation Policy

Agents may cancel their membership at any time. Cancellation will prevent future renewals but will not entitle the agent to a refund for the current billing period.

5. Refund Request Process

To request a refund (if eligible), please contact us at:

• Email: kashiproperty3@gmail.com
• Include transaction ID and registered email

6. Refund Timeline

Approved refunds are processed within 5–7 business days and credited to the original payment method via Razorpay.

7. Payment Disputes

For any billing or payment concerns, we request users to contact us directly before raising disputes with banks or payment providers.

8. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be effective once posted on this page.

9. Contact Information