Privacy Policy

Last Updated: October 27, 2024

1. Introduction

Welcome to Kashi Property ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kashiproperty.in and use our services.

By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • List a property for sale or rent
  • Subscribe to our newsletter
  • Make a payment
  • Contact us for support

This information may include:

  • Full name
  • Email address
  • Phone number
  • Address
  • Payment information
  • Property details
  • Profile photo

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time and date of visits
  • Referring website
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide, operate, and maintain our services
  • To process your transactions and manage your orders
  • To send you updates, marketing communications, and promotional offers
  • To respond to your inquiries and provide customer support
  • To improve our website and services
  • To detect, prevent, and address technical issues and fraud
  • To comply with legal obligations
  • To analyze usage trends and preferences

4. Payment Information

We use Razorpay as our payment gateway. When you make a payment, your payment information is processed securely by Razorpay. We do not store your complete credit/debit card details on our servers.

Razorpay's use of your personal information is governed by their Privacy Policy. We encourage you to review Razorpay's Privacy Policy at https://razorpay.com/privacy/.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who help us operate our business (e.g., Razorpay for payments, email service providers)
  • Property Listings: When you list a property, certain information may be visible to potential buyers/renters
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In connection with any merger, sale, or transfer of our business
  • With Your Consent: We may share information with your explicit consent

We do NOT sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication
  • Secure payment processing through Razorpay

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Withdraw Consent: Withdraw consent for processing (where applicable)
  • Data Portability: Request transfer of your data to another service
  • Object: Object to certain processing activities

To exercise these rights, please contact us at kashiproperty3@gmail.com

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Kashi Property

Susuwahi BHU Lanka, Varanasi, UP, India, 221005

Email: kashiproperty3@gmail.com

Phone: 8737000065