Property Information & Delivery Policy

1. Introduction

This Property Information and Delivery Policy outlines the terms and conditions regarding property information, documentation delivery, and virtual/physical property tours provided by Kashi Property. We are committed to providing accurate, timely, and comprehensive property information to our users.

By accessing our property listings and requesting property information, you agree to this policy and our Terms of Service.

2. Property Information Accuracy

2.1 Information Verification

All property information including specifications, pricing, amenities, and legal details are verified by our team based on:

• Property owner/agent provided documentation
• Government property registries and records
• Physical site visits and inspections
• Legal and title verification
• On-ground measurements and surveys

2.2 Disclaimer on Property Details

While we make our best efforts to ensure accuracy, the following may vary from listed information:

• Property specifications and measurements (within reasonable tolerance)
• Amenities and facilities may have changed since listing
• Pricing may be subject to negotiation
• Legal status and clearance requirements
• Availability of utilities and connectivity

Customers are advised to conduct independent verification and due diligence before making purchase decisions.

3. Property Documentation Delivery

3.1 Document Types

Upon request, the following property documents can be provided:

• Property photographs and floor plans
• Legal documents and title deeds (where applicable)
• Layout and site plans
• Specification sheets and amenity details
• Municipal and tax clearance certificates
• NOC (No Objection Certificate) copies
• Property survey reports

3.2 Document Delivery Timeline

Standard document delivery timelines:

• Basic Documents (Photos, Floor Plans): Within 2-4 hours via email/portal
• Legal Documents: 1-3 business days (subject to property owner approval)
• Comprehensive Reports: 3-7 business days

Some documents may require property owner/legal representative approval before sharing.

3.3 Document Delivery Method

Documents are delivered through:

• Email to registered email address
• Secure download link on user portal
• Physical delivery (upon request, may incur charges)

4. Virtual Tours & Property Viewing

4.1 Virtual Tour Availability

Virtual tours are available for select properties:

• 360-degree property panoramic views
• Room-by-room video walkthroughs
• Aerial drone footage (where available)
• Neighborhood area views

4.2 Booking Physical Property Visits

To schedule a physical property viewing:

• Use the "Schedule Tour" button on property listing
• Call our team at 8737000065
• Email: kashiproperty3@gmail.com
• Contact the property agent directly

4.3 Viewing Appointment Terms

Property viewing terms:

• Viewings available during property owner's preferred schedule
• Viewing appointments must be confirmed 24 hours in advance
• Parties must arrive on time; late arrivals may result in cancellation
• Property security and rules must be respected during viewings
• Maximum 2-3 viewings per property per day to avoid disturbance
• Visitors must carry valid ID for security purposes

4.4 Viewing Cancellation

Viewing appointments can be cancelled:

• At least 24 hours before scheduled time
• No cancellation fees for reasonable notice
• Repeated cancellations may result in viewing restrictions

5. Property Reports & Inspections

5.1 Property Inspection Reports

Detailed property inspection reports are available including:

• Structural condition assessment
• Quality of construction and materials
• Maintenance and repair requirements
• Safety and compliance check
• Estimated property value and appreciation potential

5.2 Third-Party Inspection Arrangements

We can facilitate connections with:

• Certified property valuers
• Independent structural engineers
• Legal verification specialists
• Vastu/Feng Shui consultants

Costs for third-party inspections are borne by the requester.

6. Property Location & Neighborhood Information

6.1 Location Details Provided

We provide comprehensive location information including:

• Exact property location with GPS coordinates
• Proximity to schools, hospitals, and shopping centers
• Transportation connectivity (roads, highways, public transport)
• Nearby landmarks and amenities
• Area development plans and future growth potential
• Property tax rates and municipal charges

6.2 Neighborhood Verification

Customers are encouraged to visit the locality personally to assess neighborhood aspects such as noise levels, traffic congestion, air quality, and overall ambiance as these vary from property to property.

7. Legal & Title Verification

7.1 Legal Due Diligence

Our team verifies the legal status of properties including:

• Ownership and title authenticity
• Encumbrance certificates
• Mutation and sale deed authenticity
• Property registration status
• Outstanding dues and liabilities
• Inheritance and succession status

7.2 Liability Disclaimer

Kashi Property is not responsible for:

• Legal disputes or title issues
• Undisclosed liabilities or encumbrances
• Fraudulent activities by property owners
• Non-fulfillment of commitments by sellers

Customers must conduct independent legal verification through qualified advocates or legal professionals.

8. Property Pricing & Negotiation

8.1 Price Accuracy

Listed prices are based on:

• Information provided by property owners/agents
• Current market rates in the area
• Recent comparable property transactions

Prices may change without notice and are subject to negotiation between buyer and seller.

8.2 Price Negotiation Support

Our agents can facilitate price negotiation discussions between buyers and sellers. Final prices are determined between parties directly.

9. Featured & Premium Listings

9.1 Premium Services

Premium listing services provide:

• Enhanced property visibility and featured placement
• Professional photography and virtual tours
• Priority customer support
• Extended listing period
• Marketing and promotion assistance

9.2 Listing Duration & Renewal

Properties can be listed for:

• 30 days (basic listing)
• 90 days (premium listing)
• 180 days (extended listing)
• Auto-renewal options available

10. Communication & Responsiveness

10.1 Response Timelines

We commit to the following response times:

• Email Queries: Within 24 business hours
• Phone Calls: Within 4 business hours
• Tour Requests: Confirmed within 24 hours
• Document Requests: As outlined in Section 3.2

10.2 Contact Methods

Reach us through:

• Email: kashiproperty3@gmail.com
• Phone: 8737000065
• Online contact form on website
• WhatsApp and other messaging apps

11. Privacy & Data Security

11.1 Personal Information Protection

Customer information including:

• Contact details and preferences
• Property viewing history
• Transaction information

is protected as per our Privacy Policy.

11.2 Secure Document Sharing

All sensitive documents are shared through secure channels and are not to be redistributed without permission.

12. Property Unavailability & Listing Removal

12.1 Reasons for Listing Removal

Properties may be delisted when:

• Property is sold or rented
• Listing period expires
• Owner requests removal
• Property becomes unavailable
• Listing violates our guidelines

12.2 Notification of Unavailability

We notify customers when a property they've shown interest in becomes unavailable or is sold.

13. Complaints & Grievances

13.1 Complaint Resolution Process

To file a complaint:

• Submit written complaint via email or contact form
• Include property details and specific issue
• Our team will investigate within 7 business days
• Resolution proposed within 15 business days

13.2 Escalation Process

If initial resolution is unsatisfactory, grievances can be escalated to senior management for final resolution.

14. Changes to This Policy

We may update this Property Information and Delivery Policy from time to time. Changes will be posted with an updated "Last Updated" date. Continued use of our services implies acceptance of changes.

15. Contact Us

For questions or concerns regarding this policy: